Returns & Refunds

Your Satisfaction Matters

We want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help.

Return Eligibility

Items may be returned if they are:

• Unused and in original condition
• In their original packaging
• Returned within 7 days of receiving the order
• Accompanied by the original receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Products damaged due to misuse
• Used or modified products
• Clearance or sale items (unless defective)
• Special order items

Damaged or Incorrect Orders

If you receive:

• A damaged product
• A defective item
• The wrong item

Please contact us within 48 hours after delivery with:

• Your order number
• Photos of the product
• Photos of the packaging

Our support team will arrange a replacement or appropriate resolution.

Refund Process

Once your returned item has been inspected and approved:

• Refunds will be processed using your original payment method.
• Processing may take 5–10 business days, depending on your bank or payment provider.

Exchanges

If you’d like a different size or model, please contact our customer support team before returning your item.